bc776 Privacy Policy
Who We Are
bc776 operates the online gaming platform at bc776.ws. When you create an account, deposit funds, or contact our support team, bc776 acts as the data controller for the personal information you share with us. This Privacy Policy sets out exactly what data we collect, how we use it, and the choices you have.
If you have any questions about this policy before reading further, you can reach us at [email protected]. We aim to respond within two business days.
Data We Collect
bc776 only collects data that is genuinely needed to run your account securely and to comply with our legal obligations. The table below summarises the categories.
| Category | Examples | When Collected |
|---|---|---|
| Identity | Full name, date of birth, NID / Passport / Driving Licence number | During registration and KYC verification |
| Contact | Mobile number, email address | During registration |
| Financial | bKash / Nagad / Rocket / Upay account number, Bank Transfer details, transaction history | When you deposit or withdraw |
| Device & Technical | IP address, browser type, operating system, device identifiers | Automatically on every session |
| Usage | Games played, bets placed, session duration, bonus usage | Continuously while you use bc776 |
| Communications | Live chat transcripts, emails sent to [email protected] | When you contact our support team |
We do not collect data from third-party social networks unless you explicitly link an account, and we never purchase marketing lists.
Why We Collect It
Each piece of data has a specific purpose. We do not use your data for anything beyond what is listed here.
Account Operation
Your name, mobile number, and password let us authenticate you when you log in to bc776. Without this data, we cannot maintain a secure account for you or process bKash deposits and Nagad withdrawals correctly.
KYC and Age Verification
Bangladesh law requires us to confirm that every player is at least 18 years old before they can withdraw funds. We use your National ID Card, Passport, or Driving Licence to complete this check. KYC documents are reviewed within 12 hours of submission. Once verified, you keep access to full withdrawal features, including same-day payouts within 24 minutes.
Fraud Prevention and Security
Device data and IP addresses help us detect unusual login patterns, duplicate accounts, and potential bonus abuse. If our fraud systems flag an account, a compliance officer reviews it manually before any action is taken.
Customer Support
When you contact us via 24/7 Live Chat or email, we record the conversation so that our agents can follow up accurately. Chat logs are kept for 90 days and then deleted.
Marketing
If you opt in to promotional messages during registration, bc776 may send you SMS or email updates about new games, bonuses, and deposit promotions. You can opt out at any time by replying STOP to any message or emailing [email protected].
Sharing Your Data
bc776 does not sell your personal data. We share it only in the following limited circumstances.
- Payment processors — bKash, Nagad, Rocket, Upay, and bank partners receive only the transaction details needed to process your deposit or withdrawal.
- Game providers — Sexy Gaming, KA Gaming, Habanero, Evolution, and Spribe receive a session token and anonymised player ID. They do not receive your name or mobile number.
- Legal obligations — If a competent authority issues a lawful request, bc776 may disclose data to the extent required. We will notify you unless prohibited by law.
- Business transfers — In the event of a merger or acquisition, data may transfer to the successor entity, which will be bound by terms no less protective than this policy.
How Long We Keep It
We keep your data only for as long as it is needed. The retention schedule below applies to all bc776 accounts.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | Financial regulation compliance |
| Transaction records | 5 years | Anti-money laundering requirements |
| KYC documents | 5 years after verification | Regulatory audit trail |
| Live chat logs | 90 days | Support follow-up |
| Marketing preferences | Until you opt out | Consent-based |
| Device / session logs | 12 months | Fraud detection |
Once a retention period ends, data is permanently deleted from our servers and any backup systems within 30 days.
Cookies and Tracking
bc776 uses cookies and similar technologies to keep you logged in, remember your language setting, and measure how players navigate the site. We use three categories of cookies.
Essential Cookies
These keep your session alive and protect against cross-site request forgery. You cannot opt out of essential cookies — without them, bc776 cannot function.
Analytics Cookies
We use first-party analytics to understand which games are popular and where players encounter problems. The data is aggregated and not linked to any individual account. You can disable analytics cookies in your browser settings.
Marketing Cookies
If you arrived at bc776 via a partner link, a cookie records the referral so that our referral bonus system credits the right account. This cookie expires after 30 days.
Your Rights
As a bc776 player, you have the following rights regarding the data we hold about you. To exercise any of them, email [email protected] with the subject line "Privacy Request" and we will respond within 30 days.
- Access — Request a copy of all personal data we hold on your account.
- Correction — Ask us to fix inaccurate or outdated information.
- Deletion — Request that we delete your data, subject to legal retention requirements.
- Restriction — Ask us to pause processing of your data while a dispute is resolved.
- Portability — Receive your data in a structured, machine-readable format.
- Objection — Object to processing based on legitimate interest, including marketing.
Note that closing your bc776 account does not automatically trigger deletion — we must keep certain records for five years as described above. However, your account will be deactivated immediately and you will no longer receive marketing messages.
How We Protect Your Data
bc776 applies industry-standard security controls across all systems that store or process player data.
- All data in transit is encrypted using TLS 1.2 or higher.
- Passwords are hashed using bcrypt with a per-user salt before storage.
- KYC documents are stored in an isolated environment with access limited to compliance staff.
- Payment data passes through PCI-DSS-compliant processors; bc776 does not store raw card or mobile wallet credentials.
- Internal access to player accounts requires two-factor authentication and is logged for audit purposes.
Despite these measures, no system is completely immune to risk. If you suspect your account has been accessed without your permission, contact us immediately via Live Chat or at [email protected].
Players Under 18
bc776 strictly prohibits players under 18 years of age. We do not knowingly collect personal data from minors. If we discover that a player is under 18, the account will be closed immediately, all funds returned, and associated data deleted within 7 days. If you believe a minor has registered at bc776, please email [email protected] with the details.
Changes to This Policy
bc776 may update this Privacy Policy when our practices change or when legal requirements are updated. When we make a significant change, we will send a notification to your registered mobile number or email address at least 14 days before the change takes effect. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of bc776 after the effective date means you accept the updated policy.
Contact Us
If you have a question or complaint about the way bc776 handles your data, please get in touch using any of the methods below. We take privacy concerns seriously and aim to resolve all issues promptly.
- Email: [email protected]
- Live Chat: Available 24/7 from any page on bc776.ws
Please include "Privacy Request" in the subject line so our team routes your message to the right department. For data deletion or access requests, we will ask you to verify your identity before acting on the request — this protects you from unauthorised third parties requesting your data.
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